FAQ's
Click on the links below to see answers to our Frequently Asked Questions.
General
- What kind of computers will this run on? What are the System Requirements?
- Do I need internet access?
- Is my data secure and private?
- How much space does this software and log files require?
Logging
- How does Time-Aid keep track of multiple windows?
- What happens when I am away from my computer or leave it on overnight?
- How do I handle phone calls or meetings on Time-Aid?
Timesheets & Reporting
- Who sees all this detail?
- What about existing billing or project managements system?
- How do I do a timesheet with this system?
- How do I submit my timesheet?
Integration
- How do I get Time-Aid data into my existing system?
- Is there an SDK or API available?
- Is this open source?
BlackBerry
- Is BlackTrack a 'must have' add-on?
- What about iPhones and Android smartphones?
- How do I connect BlackTrack to Time-Aid
- Does BlackTrack cost extra if I purchase Time-Aid
- Will the trial versions of BlackTrack and Time-Aid work together
The Short Answers
- If you can run windows, you can run Time-Aid.
- It only tracks the Focus Window.
- It automatically leaves blanks when you are away.
- The data stays on your PC, so it is as private as anything else on your computer.
- Once you have completed a Time-Aid timesheet, you can put that into your existing systems.
- There is no SDK or API, but we can help.
- Integration and importing are all possible.
- If you have a BlackBerry you'll want this.
- Only Blackberry (so far)
- Yes, you have to pay for it.
- All trial versions are full softwre for 30 days.
Free Download
- Track more hours with no effort
- Drag and Drop to do your timesheet
- 30 Day Trial of full version
Feedback
With Time-Aid I can now bill the properties for the computer and BlackBerry based work in about an hour, a savings of about 17 hours a month.
- Property Manager
Florida, USA
It unintentionally improved our productivity. Seeing where your time really goes is a real eye-opener.
- CPA Partner, Accounting Firm
NJ, USA
Why do I like Time-Aid? Simple - More hours get documented and billed.
- Operations Mgr, Management Consulting
Washington, USA
Our engineers swear by it now, and it saves our managers so much 'hassle' if you know what I mean.
- Administrator, Consulting Engineering
NSW, Australia
Our staff actually keep their timesheets up to date, with no effort from me! Its so simple and automatic that nobody minds doing their timesheet. Wow.
- Owner, PR Firm
NL, Canada
Excellent, simple technology.
- Wildlife consultant
NC, USA
It got rid of an admin chore that was always a problem in our dept.
- Corporate Council
NY, USA
The automatic logging is the key feature for me. The drag and drop just makes it easy. I worked a crazy week and Time-Aid / BlackTrack captured every minute. There is no way I could have manually logged all that.
- Partner, Accounting firm
NL, Canada
We have been able to increase our billings with Time-Aid, as we now capture the exact hours worked on a specific project.
- Production Mgr, Graphic Design
ON, Canada
I have a much better sense of exactly where my team is spending their time with the detailed and accurate reports that Time-Aid provides.
- PR Dept. Manager, Oil Sector
Tx, USA
Time-Aid has eliminated a lot of stress from my job by automating my weekly timesheet submission.
- Civil Litigation Lawyer
Chicago, USA